Safe deposit locker is a facility provided by hotels to the in-house guests to keep their valuables and important documents in safety during their stay at the hotel. Hotels may provide this facility with or without charges as per the policy. Nowadays most hotels provide in-room safes with codes for locking. The safe deposit lockers have one key only for a guest and a second independent key with the front office cashier. So it takes the guest key and the cashier key to open the locker.
Providing security and safety in a hotel includes protecting people – guests, employees and others- and assets. Each hotel should develop it’s own need-based security program keeping in mind the legal requirements and implications that prevail. To make the hotel a safe place for guests and employees, hotel management must pay attention to both SECURITY and SAFETY aspects with regard to prevention of a situation and if it occurs, then to develop procedures to deal with it in an appropriate manner.
I. SECURITY aspects usually include security of physical assets, security relevant to persons – both guests and hotel staff and security of systems
II. SAFETY: Safety aspects may include: A. Fire prevention and control B. Accident prevention-guests & employees C. Dealing with sickness or death of guests
III. Lastly , the hotel needs to have clear cut policies concerned with dealing with other situations that may occur from time to time.
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